Privacy Policy

To craft and deliver your nightwear, we collect only the essential personal details you provide: your name, delivery address, contact phone number, email address, and order sizing history.

Payment card and banking credentials are submitted directly to our PCI-DSS certified gateway (Razorpay). 8th Heaven never stores card numbers, CVV codes, or UPI passwords.

If you join the Atelier Circle newsletter, we retain only your email address for private collection releases and seasonal lookbooks. You may unsubscribe at any time with a single click.

Your personal data is used solely to process orders, generate shipping manifests, communicate delivery updates via SMS/WhatsApp, and provide concierge customer support.

We NEVER sell, rent, or trade client personal data to third parties.

Information is shared strictly with the essential partners required to fulfill your purchase: logistics couriers (Bluedart, Delhivery, DHL Express) and our payment gateway (Razorpay), all bound by strict non-disclosure obligations.

All transactions and interactions on www.8thheaven.in are protected by end-to-end 256-bit SSL/TLS encryption.

Order and taxation records are archived securely for eight years to comply with statutory Indian accounting and tax filing obligations. Marketing subscription data is deleted upon unsubscribing.

Under India's Digital Personal Data Protection Act, 2023, you have the right to access your stored personal information, request corrections, or request deletion of non-tax-essential personal data.

To exercise your privacy rights, please submit a written request to our Data Protection desk at [email protected]. We will acknowledge and respond within 30 days.